Privacy Policy

Who We Are

Flowers at 54 is a florist based in Maesteg, Bridgend, South Wales.

If you have any questions about this Privacy Policy or how your data is used, you can contact us at:
flowersat54@gmail.com

What Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Order or booking details

  • Information submitted through contact forms or workshop bookings

How Your Information Is Used

Your information is only used to:

  • Respond to enquiries

  • Process orders or workshop bookings

  • Arrange deliveries

  • Communicate about your order or booking

  • Improve the website and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

Payments

Workshop bookings may be processed through secure third-party payment providers. Flowers at 54 does not store full payment card details.

For bespoke orders, payment links or invoices may be sent separately once an order has been agreed.

Website Analytics & Cookies

This website may use cookies and analytics tools, including Google Analytics, to understand how visitors use the site and help improve performance.

You can disable cookies through your browser settings if preferred.

Data Storage

Information submitted through the website or by email is stored securely and only kept for as long as necessary to provide services or meet legal/accounting obligations.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Ask for incorrect information to be corrected

  • Request deletion of your data where appropriate

  • Withdraw consent for marketing communications at any time

To request any of the above, please contact flowersat54@gmail.com.

Changes to This Policy

This Privacy Policy may occasionally be updated to reflect changes to the website or services offered.

Cookie Policy

This website uses cookies to help improve your browsing experience and understand how visitors use the site.

Cookies are small text files stored on your device when visiting a website. Some cookies are necessary for the website to function properly, while others help us improve performance and user experience.

Flowers at 54 may use cookies for:

  • Website functionality

  • Analytics and performance tracking through Google Analytics

  • Remembering user preferences

You can choose to disable cookies through your browser settings at any time.

By continuing to use this website, you consent to the use of cookies unless disabled through your browser or cookie preferences.